My Family Cinema Support Forum
7-506 - Printable Version

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7-506 - cmdelgador - 01-05-2019

please, MFC not sync in my box ever, i test 2 mega accounts.


RE: 7-506 - MFC_service - 01-09-2019

(01-05-2019, 06:27 PM)cmdelgador please, MFC not sync in my box ever, i test 2 mega accounts.

Hello cmdelgador,


According to the situation which you told, there is some information we need to confirm with you: can you log in your mega accounts on MFC now?آ 
If your mega account logs in MFC successfully, but cannot sync or update, please take a picture of the error shown on MFC app and send to us by private (support@myfamilycinema.com), we can locate this problem ASAP.
Thanks for your support. Waiting for your reply.

MFC service


RE: 7-506 - gustavo - 02-08-2019

(01-09-2019, 02:47 AM)I Create an mega account,and i upload some movie.I enter with my account in My Cloud, but still 0 Videosi need manage something special in mega.co.nz MFC_service
(01-05-2019, 06:27 PM)cmdelgador please, MFC not sync in my box ever, i test 2 mega accounts.

Hello cmdelgador,


According to the situation which you told, there is some information we need to confirm with you: can you log in your mega accounts on MFC now?آ 
If your mega account logs in MFC successfully, but cannot sync or update, please take a picture of the error shown on MFC app and send to us by private (support@myfamilycinema.com), we can locate this problem ASAP.
Thanks for your support. Waiting for your reply.

MFC service