My Family Cinema Support Forum Support General Support App Bug on mobile

App Bug on mobile

App Bug on mobile

 
  • 1 Vote(s) - 3 Average
 
Popobeach
Account not Activated
1
08-29-2022, 12:51 PM
#1
Is it just me? My android phone (android 12) can't open MFC app. I tried clearing cache andآ uninstalling/reinstalling device, but nothing works
Popobeach
08-29-2022, 12:51 PM #1

Is it just me? My android phone (android 12) can't open MFC app. I tried clearing cache andآ uninstalling/reinstalling device, but nothing works

MFC_service
Administrator
379
09-21-2022, 12:18 PM
#2
Hi, MyFamilier!
We appreciate your contact.

To resolve the error, let's uninstall and reinstall the application by following the instructions below.

Go to your device's settings and go to Apps > My Family Cinema > Uninstall.

Then go to https://www.rebrand.ly/downloadMFCmobileapp on your mobile browser and install the APP. Once the file is downloaded to your device, navigate to the Downloads folder. You will then be able to select the MFC app you downloaded and then install it.

If the error persists, please send us a video of the error.

In case of any doubt, we are at your disposal.

My Family Cinema Team
MFC_service
09-21-2022, 12:18 PM #2

Hi, MyFamilier!
We appreciate your contact.

To resolve the error, let's uninstall and reinstall the application by following the instructions below.

Go to your device's settings and go to Apps > My Family Cinema > Uninstall.

Then go to https://www.rebrand.ly/downloadMFCmobileapp on your mobile browser and install the APP. Once the file is downloaded to your device, navigate to the Downloads folder. You will then be able to select the MFC app you downloaded and then install it.

If the error persists, please send us a video of the error.

In case of any doubt, we are at your disposal.

My Family Cinema Team

 
  • 1 Vote(s) - 3 Average
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