My Family Cinema Support Forum Support General Support Unable to pay and renew service,Why?

Unable to pay and renew service,Why?

Unable to pay and renew service,Why?

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Spaceghost77475
Junior Member
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3
10-14-2019, 07:55 PM
#1
I am trying to renew service and pay the yearly 29.99 , when I go to plans and select it..nothing happens...it gives me no option to pay....it just stays on the plans site, does not link to a pay option.

How do I pay if the site does not allow?آ 

What is the next step?

Anyone know ? I emailed them direct a few days ago, but no reply.....you would think they would make it easy to pay....
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Spaceghost77475
10-14-2019, 07:55 PM #1

I am trying to renew service and pay the yearly 29.99 , when I go to plans and select it..nothing happens...it gives me no option to pay....it just stays on the plans site, does not link to a pay option.

How do I pay if the site does not allow?آ 

What is the next step?

Anyone know ? I emailed them direct a few days ago, but no reply.....you would think they would make it easy to pay....

Reply
Reply
MFC_service
Administrator
Find
379
10-16-2019, 05:46 AM
#2
(10-14-2019, 07:55 PM)Spaceghost77475 I am trying to renew service and pay the yearly 29.99 , when I go to plans and select it..nothing happens...it gives me no option to pay....it just stays on the plans site, does not link to a pay option.

How do I pay if the site does not allow?آ 

What is the next step?

Anyone know ? I emailed them direct a few days ago, but no reply.....you would think they would make it easy to pay....

Dear Spaceghost77475,

Thank you so much for choosing our MFC service.

For purchasing MFC plans, please log-in to our MFC member site, use the same account you log in the MFC app on your device(member siteآ log-in link:https://member.myfamilycinema.com/login), and follow steps of purchase process in the Plans/Pricing section.

If you still having problem about purchase, please leave a message below or send me a private message, we will continue to help you solve the problem.

Best Regards.
Reply
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MFC_service
10-16-2019, 05:46 AM #2

(10-14-2019, 07:55 PM)Spaceghost77475 I am trying to renew service and pay the yearly 29.99 , when I go to plans and select it..nothing happens...it gives me no option to pay....it just stays on the plans site, does not link to a pay option.

How do I pay if the site does not allow?آ 

What is the next step?

Anyone know ? I emailed them direct a few days ago, but no reply.....you would think they would make it easy to pay....

Dear Spaceghost77475,

Thank you so much for choosing our MFC service.

For purchasing MFC plans, please log-in to our MFC member site, use the same account you log in the MFC app on your device(member siteآ log-in link:https://member.myfamilycinema.com/login), and follow steps of purchase process in the Plans/Pricing section.

If you still having problem about purchase, please leave a message below or send me a private message, we will continue to help you solve the problem.

Best Regards.

Reply
Reply
FrankJScott
FrankJScottZZ
Find
90
04-06-2025, 10:42 PM
#3
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FrankJScott
04-06-2025, 10:42 PM #3

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FrankJScott
04-10-2025, 10:12 PM #4

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