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DanielIL
Junior Member
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1
01-24-2019, 10:29 AM
#1
Hi,

I'm a new user, first time. I was planning to watch my first movie, but I have only option to watch trailers?
Tested on my phone & TV box, same result.
Sometimes I get a message asآ "No available play source".

Can you help me?
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DanielIL
01-24-2019, 10:29 AM #1

Hi,

I'm a new user, first time. I was planning to watch my first movie, but I have only option to watch trailers?
Tested on my phone & TV box, same result.
Sometimes I get a message asآ "No available play source".

Can you help me?

Reply
Reply
MFC_service
Administrator
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379
01-25-2019, 07:34 AM
#2
(01-24-2019, 10:29 AM)DanielIL Hi,

I'm a new user, first time. I was planning to watch my first movie, but I have only option to watch trailers?
Tested on my phone & TV box, same result.
Sometimes I get a message asآ "No available play source".

Can you help me?

Hello DanielIl,

“No available play sourceâ€‌ means there is no cloud resource connected to MFC or no videos named by MFC standard on your cloud. MFC is the platform for playing videos and providing information. So we don't provide any content and make the notice on the official website.
Before you want to play some videos by MFC, please make sure there are videos named by MFC standard on your cloud. You can import the contents to the MFC follow the guidance.آ 
The guidance: https://www.myfamilycinema.com/en/how-to...our-cloud/ and https://www.myfamilycinema.com/en/how-to...dia-files/
Thanks for your support. If you have any other problem, please feel free to contact us.

MFC service
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MFC_service
01-25-2019, 07:34 AM #2

(01-24-2019, 10:29 AM)DanielIL Hi,

I'm a new user, first time. I was planning to watch my first movie, but I have only option to watch trailers?
Tested on my phone & TV box, same result.
Sometimes I get a message asآ "No available play source".

Can you help me?

Hello DanielIl,

“No available play sourceâ€‌ means there is no cloud resource connected to MFC or no videos named by MFC standard on your cloud. MFC is the platform for playing videos and providing information. So we don't provide any content and make the notice on the official website.
Before you want to play some videos by MFC, please make sure there are videos named by MFC standard on your cloud. You can import the contents to the MFC follow the guidance.آ 
The guidance: https://www.myfamilycinema.com/en/how-to...our-cloud/ and https://www.myfamilycinema.com/en/how-to...dia-files/
Thanks for your support. If you have any other problem, please feel free to contact us.

MFC service

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Denzil1980
Junior Member
Find
13
01-25-2019, 09:52 AM
#3
I met a similar situation when I bought my second TV box, there is no contents come with My family cinema. And on the website, I saw they said they didn't support any contents.
But I found some package somebody share on the internet.
Hope my thread can help you:
https://myfamilycinema.com/bbs/showthread.php?tid=246
Reply
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Denzil1980
01-25-2019, 09:52 AM #3

I met a similar situation when I bought my second TV box, there is no contents come with My family cinema. And on the website, I saw they said they didn't support any contents.
But I found some package somebody share on the internet.
Hope my thread can help you:
https://myfamilycinema.com/bbs/showthread.php?tid=246

Reply
Reply
FrankJScott
FrankJScottZZ
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04-07-2025, 10:48 AM
#4
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FrankJScott
04-07-2025, 10:48 AM #4

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04-15-2025, 10:58 PM
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04-15-2025, 10:58 PM #5

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04-25-2025, 12:32 PM
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FrankJScott
04-25-2025, 12:32 PM #6

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04-25-2025, 04:38 PM
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04-25-2025, 04:38 PM #7

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04-25-2025, 10:26 PM
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04-25-2025, 10:26 PM #8

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