Canâ€™t Log In - Mismatched

My Family Cinema Support Forum Support General Support Canâ€™t Log In - Mismatched

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kimber
Junior Member

11-17-2018, 03:11 AM

Hi! New user here.

I already paid the one year subscription price and was provided with the email and such but I canâ€™t seem to log in to my tv box.آ

I know Iâ€™m typing in the right details but itâ€™s not pushing on.

Please help.

Thank you.

kimber

11-17-2018, 03:11 AM #1

MFC_service
Administrator

379

11-20-2018, 01:45 AM

(11-17-2018, 03:11 AM)kimber Hi! New user here.

I already paid the one year subscription price and was provided with the email and such but I canâ€™t seem to log in to my tv box.آ

I know Iâ€™m typing in the right details but itâ€™s not pushing on.

Please help.

Thank you.

Hi Kimber,
Please offer us your MAC(MFC>Settings>Guide>Next>Device ID), your email which you used to login on our member site(https://member.vmfc.io/login) by private message. We will resolve your problem ASAP.

MFC_service

11-20-2018, 01:45 AM #2

(11-17-2018, 03:11 AM)kimber Hi! New user here.

I already paid the one year subscription price and was provided with the email and such but I canâ€™t seem to log in to my tv box.آ

I know Iâ€™m typing in the right details but itâ€™s not pushing on.

Please help.

Thank you.

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