Cannot connect to this cloud source

My Family Cinema Support Forum Support General Support Cannot connect to this cloud source

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Jason
Junior Member

12-09-2018, 11:16 AM

HI there, recently i'veآ been trying to watch movies, but it shows that it cannot connect to this cloud source.
It was just after we upgraded to Fibre. Do you maybe have any idea what could be the cause of this?

Jason

12-09-2018, 11:16 AM #1

MFC_service
Administrator

379

12-12-2018, 03:12 AM

(12-09-2018, 11:16 AM)Jason HI there, recently i'veآ been trying to watch movies, but it shows that it cannot connect to this cloud source.
It was just after we upgraded to Fibre. Do you maybe have any idea what could be the cause of this?

Hi Jason,
We are analyzing this problem now, please send us a screenshot of your problem

Edited 12-12-2018, 07:59 AM by MFC_service.

MFC_service

12-12-2018, 03:12 AM #2

(12-09-2018, 11:16 AM)Jason HI there, recently i'veآ been trying to watch movies, but it shows that it cannot connect to this cloud source.
It was just after we upgraded to Fibre. Do you maybe have any idea what could be the cause of this?

Hi Jason,
We are analyzing this problem now, please send us a screenshot of your problem

Jason
Junior Member

12-25-2018, 05:42 PM

(12-12-2018, 03:12 AM)MFC_service
(12-09-2018, 11:16 AM)Jason HI there, recently i'veآ been trying to watch movies, but it shows that it cannot connect to this cloud source.
It was just after we upgraded to Fibre. Do you maybe have any idea what could be the cause of this?

Hi Jason,
We are analyzing this problem now, please send us a screenshot of your problem

Sure, here is the screenshot

Attached Files

IMG_20181225_194131.jpg
Size: 382.35 KB / Downloads: 12

Jason

12-25-2018, 05:42 PM #3

(12-12-2018, 03:12 AM)MFC_service
(12-09-2018, 11:16 AM)Jason HI there, recently i'veآ been trying to watch movies, but it shows that it cannot connect to this cloud source.
It was just after we upgraded to Fibre. Do you maybe have any idea what could be the cause of this?

Hi Jason,
We are analyzing this problem now, please send us a screenshot of your problem

Sure, here is the screenshot

Attached Files

IMG_20181225_194131.jpg
Size: 382.35 KB / Downloads: 12

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