Since upgrade app unstable
Since upgrade app unstable
01-12-2019, 09:27 AM
Since upgrading to standard plan, the app is unstable and keeps rebooting and requesting for login. Then logs in automatically and repeats cycle. Been working fine for last year or so on basic plan, seems to be since upgrade. Appreciate any help.
ryanfellingham
01-12-2019, 09:27 AM #1Hi all
Since upgrading to standard plan, the app is unstable and keeps rebooting and requesting for login. Then logs in automatically and repeats cycle. Been working fine for last year or so on basic plan, seems to be since upgrade. Appreciate any help.
01-15-2019, 10:16 AM
(01-12-2019, 09:27 AM)ryanfellingham Hi all
Since upgrading to standard plan, the app is unstable and keeps rebooting and requesting for login. Then logs in automatically and repeats cycle. Been working fine for last year or so on basic plan, seems to be since upgrade. Appreciate any help.
Hello ryanfellingham,
There is no correlation between account status and app performance, could you please send your account and MAC address to us by private (support@myfamilycinema.com) , so we can locate this problem more quickly.
Thanks for your support. Waiting for your reply.
MFC service
MFC_service
01-15-2019, 10:16 AM #2(01-12-2019, 09:27 AM)ryanfellingham Hi all
Since upgrading to standard plan, the app is unstable and keeps rebooting and requesting for login. Then logs in automatically and repeats cycle. Been working fine for last year or so on basic plan, seems to be since upgrade. Appreciate any help.
Hello ryanfellingham,
There is no correlation between account status and app performance, could you please send your account and MAC address to us by private (support@myfamilycinema.com) , so we can locate this problem more quickly.
Thanks for your support. Waiting for your reply.
MFC service
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