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+--- Thread: Image freezes (/showthread.php?tid=524)
Image freezes - Ygorrios - 03-12-2023
Hi guys,
I'm having issue with the player. The audio is fine but the image freezes.
I have to return and play again several times.
I'm using version 3.1.0 on Firetv stick 4k max. Iآ tried to clear the cache, delete the app, reset factoryآ
But none of these actions solve my problemآ
Does anyone faced the same issue?
Thanks
RE: Image freezes - MFC_service - 03-31-2023
(03-12-2023, 06:04 PM)Ygorrios Hi guys,
I'm having issue with the player. The audio is fine but the image freezes.
I have to return and play again several times.
I'm using version 3.1.0 on Firetv stick 4k max. Iآ tried to clear the cache, delete the app, reset factoryآ
But none of these actions solve my problemآ
Does anyone faced the same issue?
Thanks
Hi,آ
Try the following:آ
1) Close the MFC APP and go to the device settings.
2) Click on Apps > My Family Cinema > Clear data.