jcaraujo
jcaraujo
05-09-2018, 01:06 PM
To test my internet, immediately access NetFlix or normal YouTube.
My MAC Address: a81702cb4f02
My Internet speed: 100Mb
Attached image.
Thank you and awaiting solution
Attached Files
Jose Araأ؛jo
05-09-2018, 01:06 PM #1Since I purchased the monthly MFC subscription, I can not watch a series or movie normally. Before you start a window appears stating that you are not connected to the cloud or after the video started window appears telling you that an error has occurred. All this happens intermittently every time I use MFC.
To test my internet, immediately access NetFlix or normal YouTube.
My MAC Address: a81702cb4f02
My Internet speed: 100Mb
Attached image.
Thank you and awaiting solution
Attached Files
05-10-2018, 12:54 AM
(05-09-2018, 01:06 PM)Jose Araأ؛jo Desde que eu comprei a assinatura mensal do MFC, eu nأ£o posso assistir a uma sأ©rie ou filme normalmente. Antes de iniciar, aparece uma janela informando que vocأھ nأ£o estأ، conectado أ nuvem ou depois que a janela de inأcio do vأdeo aparece informando que ocorreu um erro. Tudo isso acontece intermitentemente toda vez que uso o MFC.
Para testar minha internet, acesse imediatamente o NetFlix ou o YouTube normal.
Meu endereأ§o MAC: a81702cb4f02
Minha velocidade de Internet: 100Mb
Imagem anexada.
Obrigado e aguardando soluأ§أ£o
Eu tenho o mesmo problema. أ‰ difأcil assistir a um filme ou sأ©rie. comeأ§ou cerca de 5 dias atrأ،s. Estou esperando por uma soluأ§أ£o.
(05-09-2018, 01:06 PM)Jose Araأ؛jo Desde que eu comprei a assinatura mensal do MFC, eu nأ£o posso assistir a uma sأ©rie ou filme normalmente. Antes de iniciar, aparece uma janela informando que vocأھ nأ£o estأ، conectado أ nuvem ou depois que a janela de inأcio do vأdeo aparece informando que ocorreu um erro. Tudo isso acontece intermitentemente toda vez que uso o MFC.
Para testar minha internet, acesse imediatamente o NetFlix ou o YouTube normal.
Meu endereأ§o MAC: a81702cb4f02
Minha velocidade de Internet: 100Mb
Imagem anexada.
Obrigado e aguardando soluأ§أ£o
Eu tenho o mesmo problema. أ‰ difأcil assistir a um filme ou sأ©rie. comeأ§ou cerca de 5 dias atrأ،s. Estou esperando por uma soluأ§أ£o.
05-10-2018, 09:09 AM
(05-10-2018, 12:54 AM)Cassio(05-09-2018, 01:06 PM)Joseآ Araأ؛jo Desde que eu comprei a assinatura mensal do MFC, eu nأ£o posso assistir a uma sأ©rie ou filme normalmente. Antes de iniciar, aparece uma janela informando que vocأھ nأ£o estأ، conectado أ nuvem ou depois que a janela de inأcio do vأdeo aparece informando que ocorreu um erro. Tudo isso acontece intermitentemente toda vez que uso o MFC.
Para testar minha internet, acesse imediatamente o NetFlix ou o YouTube normal.
Meu endereأ§o MAC: a81702cb4f02
Minha velocidade de Internet: 100Mb
Imagem anexada.
Obrigado e aguardando soluأ§أ£o
Eu tenho o mesmo problema. أ‰ difأcil assistir a um filme ou sأ©rie. comeأ§ou cerca de 5 dias atrأ،s. Estou esperando por uma soluأ§أ£o.
Dear users,
There are several reasons cause this problem: 1.Your MFC cannot connect to our server by your network, you can use a VPN or turn off your device then wait a minute to restart. 2.There are some problems with our server at that time you played a video, you can record when you met, send it and your mac address to us by private or email. 3.If you played a hot movie at hush our this problem may caused by too many people watched it at same time, please send us the video(tt number) you played let us confirm.
So sorry for your incovenience.
MFC Service
MFC_service
05-10-2018, 09:09 AM #3(05-10-2018, 12:54 AM)Cassio(05-09-2018, 01:06 PM)Joseآ Araأ؛jo Desde que eu comprei a assinatura mensal do MFC, eu nأ£o posso assistir a uma sأ©rie ou filme normalmente. Antes de iniciar, aparece uma janela informando que vocأھ nأ£o estأ، conectado أ nuvem ou depois que a janela de inأcio do vأdeo aparece informando que ocorreu um erro. Tudo isso acontece intermitentemente toda vez que uso o MFC.
Para testar minha internet, acesse imediatamente o NetFlix ou o YouTube normal.
Meu endereأ§o MAC: a81702cb4f02
Minha velocidade de Internet: 100Mb
Imagem anexada.
Obrigado e aguardando soluأ§أ£o
Eu tenho o mesmo problema. أ‰ difأcil assistir a um filme ou sأ©rie. comeأ§ou cerca de 5 dias atrأ،s. Estou esperando por uma soluأ§أ£o.
Dear users,
There are several reasons cause this problem: 1.Your MFC cannot connect to our server by your network, you can use a VPN or turn off your device then wait a minute to restart. 2.There are some problems with our server at that time you played a video, you can record when you met, send it and your mac address to us by private or email. 3.If you played a hot movie at hush our this problem may caused by too many people watched it at same time, please send us the video(tt number) you played let us confirm.
So sorry for your incovenience.
MFC Service
05-14-2018, 01:45 AM
(05-13-2018, 11:42 PM)Cassio a question: how to create and use a VPN?
There are many free VPN you can use, such as: Super VPN, Hola VPN, VPN Force.
The download links are as following:
https://apkpure.com/vpn-force-by-masterp....vpn_force
https://apkpure.com/super-vpn-best-free-...ng.FreeVPN
https://apkpure.com/hola-free-vpn-proxy/org.holaآ آ
Just download and install it, and choose a stable VPN network and check whether MFC works normal.
MFC Service
MFC_service
05-14-2018, 01:45 AM #5(05-13-2018, 11:42 PM)Cassio a question: how to create and use a VPN?
There are many free VPN you can use, such as: Super VPN, Hola VPN, VPN Force.
The download links are as following:
https://apkpure.com/vpn-force-by-masterp....vpn_force
https://apkpure.com/super-vpn-best-free-...ng.FreeVPN
https://apkpure.com/hola-free-vpn-proxy/org.holaآ آ
Just download and install it, and choose a stable VPN network and check whether MFC works normal.
MFC Service
05-22-2018, 01:10 PM
ariel moris
05-22-2018, 01:10 PM #6MFC, Iآ´m having the same problems that the others to connect MFC, start freezing or buffering, I installed VPN but did not work. Curiously since I made my subscription for 1 year started this problems, while I had 3 months trial worked perfectly, that is why a Subscribe to MFC. Can you help me please? Thanks
05-23-2018, 07:08 AM
(05-22-2018, 01:10 PM)arielآ moris MFC, Iآ´m having the same problems that the others to connect MFC, start freezing or buffering, I installed VPN but did not work. Curiously since I made my subscription for 1 year started this problems, while I had 3 months trial worked perfectly, that is why a Subscribe to MFC. Can you help me please? Thanks
Dear user,
The quality of service is the same no matter users make subscription or not. So maybe you met some problems in playing videos. If possible, please send more details, includingآ tt number, your MAC address,آ short videos or picutres,آ toآ our official e-mail addressآ (mfc@vmfc.io) or send private message within forum.آ
Thanks for your support.
Regards,
MFC Services
MFC_service
05-23-2018, 07:08 AM #7(05-22-2018, 01:10 PM)arielآ moris MFC, Iآ´m having the same problems that the others to connect MFC, start freezing or buffering, I installed VPN but did not work. Curiously since I made my subscription for 1 year started this problems, while I had 3 months trial worked perfectly, that is why a Subscribe to MFC. Can you help me please? Thanks
Dear user,
The quality of service is the same no matter users make subscription or not. So maybe you met some problems in playing videos. If possible, please send more details, includingآ tt number, your MAC address,آ short videos or picutres,آ toآ our official e-mail addressآ (mfc@vmfc.io) or send private message within forum.آ
Thanks for your support.
Regards,
MFC Services
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